General Manager – Restaurant Operations

Location: North County San Diego, CA

Employment Type: Full-Time

Annual Base Salary: $90,000–$110,000 DOE

About the Company

This organization is a lifestyle-driven, organic QSR brand focused on clean ingredients, thoughtful hospitality, and tech-enabled convenience. Built for today’s guests, the brand combines culinary integrity, operational excellence, and a people-first culture to deliver consistent, high-quality experiences at every location. Our mission is to be the first choice for modern, health-forward dining—delivered with ease, consistency, and care.

Position Overview

As the General Manager of a single restaurant location in North County San Diego, you will have full ownership of day-to-day operations, team leadership, and guest experience. You will be responsible for executing brand standards at the highest level while building a strong culture rooted in accountability, hospitality, and operational excellence.

This role is ideal for a hands-on leader who thrives in fast-paced, guest-facing environments, understands the balance between people, process, and performance, and takes pride in running a best-in-class restaurant.

You’ll Be Responsible For

Experience Leadership

• Own the full guest journey—from digital ordering through order fulfillment—ensuring a seamless, consistent, and elevated experience
• Lead by example on the floor, reinforcing hospitality standards and service excellence

Team Performance & Culture

• Hire, train, lead, and develop a high-performing team of managers and hourly team members
• Foster a culture of accountability, teamwork, and continuous improvement
• Coach leaders and team members through regular feedback and performance conversations

HR & People Operations

• Oversee staffing operations including hiring, onboarding, scheduling, performance management, and labor compliance
• Partner with HR to ensure consistent, compliant execution of people-related processes and documentation

Standards & Training

• Implement and uphold operating procedures and service standards that drive consistency and quality
• Ensure training programs are executed effectively, and new hires are set up for success

Operational Execution

• Manage daily restaurant operations, ensuring efficiency, accuracy, and consistency across all shifts
• Coordinate BOH and FOH teams to support smooth service and order fulfillment

Tech-Enabled Performance

• Use guest feedback, operational data, and reporting tools to identify opportunities for improvement
• Troubleshoot issues proactively and implement solutions that improve performance

Brand Representation

• Uphold brand standards related to cleanliness, organization, professionalism, and thoughtful service
• Ensure the restaurant consistently reflects the brand’s values and visual standards

Metrics & Accountability

• Own restaurant-level KPIs including guest satisfaction, order accuracy, labor efficiency, food cost, and team productivity
• Use data to guide decisions, manage performance, and drive continuous improvement

Qualifications

• 3–5+ years of leadership experience as a General Manager or Assistant General Manager in a restaurant or QSR environment
• Proven ability to lead teams, manage performance, and deliver consistent guest experiences
• Strong understanding of restaurant operations, systems, and compliance
• Working knowledge of HR best practices and labor law compliance
• Experience with digitally enabled or delivery-first food concepts preferred
• Solid financial acumen, including labor management and cost controls
• Passion for clean food, hospitality, and team development
• Strong communication, leadership, and coaching skills

What We Offer

• Competitive base salary: $90,000–$110,000
• Comprehensive benefits package
• 401(k) plan with company match
• Growth opportunities within a mission-driven, expanding organization
• A leadership role with full ownership of a single restaurant
• Supportive, collaborative environment at the intersection of food, technology, and wellness

Equal Employment Opportunity

The company is an Equal Opportunity Employer and is committed to building an inclusive and diverse workplace.

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