Position: Assistant General Manager

Classification: Exempt

Reports To: General Manager

Summary:

The Assistant General Manager (AGM) supports the daily front-of-house operations and ensures high service standards and efficient restaurant performance. This role is a key partner to the General Manager in supervising teams, optimizing guest experience, and upholding operational procedures.

Requirements:

• 2+ years in a restaurant leadership role (AGM, GM, Hospitality Manager, etc.)
• Bachelor’s degree or equivalent experience
• Food Handlers Certification (or obtained within one month)
• Proven experience with budgeting, labor and inventory control, payroll, and P&L management

Responsibilities:

Operations & Service

• Assist the General Manager in overseeing daily operations
• Lead shifts and supervise restaurant functions in GM’s absence
• Ensure compliance with operational standards and health regulations
• Uphold high guest service standards and manage guest relations
• Open/close restaurant and monitor alcohol service compliance

Team Management

• Support hiring, training, and performance management of FOH staff
• Guide team on service execution, menu knowledge, and guest interaction
• Manage shift staffing levels to align with service and financial targets
• Foster a positive and responsive work environment

Knowledge Requirements

• In-depth understanding of food, beverages, wine, and allergens
• Familiarity with POS systems and proper order-taking techniques
• Knowledge of liquor laws and compliance standards

Cleanliness & Supplies

• Conduct pre-shift walkthroughs to ensure cleanliness and readiness
• Oversee supply and equipment needs

Administrative Duties

• Participate in departmental meetings and goal setting
• Assist with HR, onboarding, payroll, and reporting tasks
• Manage inventory, place orders, and monitor supply usage

Note: Additional duties may be assigned as needed.