OUR LOCATION

Located inside a landmark building, we are New York’s newest food, beverage, and entertainment destination.

With visionary chefs, two full-service restaurants, curated eateries, a central bar, and a stage for live performances, Shaver Hall is a

cultural gathering place where hospitality and creativity collide. Inspired by bold innovation, we’re setting a new

standard for food halls in the heart of Manhattan.

THE ROLE

The Assistant General Manager, you’ll work alongside the General Manager to lead daily operations and ensure excellence across all

areas. You’ll balance operational oversight with hands-on leadership, supporting the team to achieve goals in

hospitality, sales, and profitability. The AGM is an energetic, people-first leader who thrives in fast-paced environments and ensures

every shift delivers on our promise of hospitality and consistency.

WHAT YOU’LL DO

• Support the General Manager in leading all aspects of food hall operations.

• Oversee front-of-house, back-of-house, and bar operations with a focus on service standards and quality.

• Recruit, train, and develop hourly team members and department leaders.

• Ensure consistent execution of cleanliness, sanitation, and operational standards.

• Perform opening and closing responsibilities, including bar setup and walk-throughs.

• Manage labor controls, daily inventory, and cost efficiencies.

• Engage directly with guests to ensure satisfaction, resolve concerns, and build retention.

• Partner with operations, entertainment, and marketing leaders to execute events and brand activations.

• Enforce compliance with all policies, procedures, and local/state/federal laws.

• Maintain accountability across the leadership team through coaching and performance management.

• Support vendor relationships, purchasing, and cost control practices.

• Step in as acting General Manager when needed.

QUALIFICATIONS

• 4+ years of food & beverage management experience; multi-unit experience preferred.

• Strong bar management experience required.

• Proven ability to lead, coach, and hold teams accountable.

• Fun, energetic, and passionate about delivering outstanding guest experiences.

• Strong financial acumen with experience in labor management and inventory controls.

• Excellent communication, judgment, and decision-making skills.

• Manager Food Handler’s and State Alcohol Serving Certifications required (or ability to obtain upon hire).

• Ability to stand for extended periods and lift at least 50 lbs.

THE GOOD STUFF

• Medical, Dental, and Vision insurance within 60 days (or next open enrollment).

• 401(k) eligibility after one year of service

• Paid Time Off

• Opportunity to help shape the operations of one of New York’s most exciting new hospitality concepts.

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment

eligibility of all new hires through E-Verify.

We are an Equal Opportunity Employer.