Now Hiring: Wine Manager — Lead a World-Class Wine Program
Seeking a passionate and dynamic Wine Manager to join our growing team at one of the nation's most exciting hospitality brands. If you are a hospitality professional with deep wine expertise, leadership skills, and a love for delivering exceptional guest experiences, this is a unique opportunity to join a forward-thinking restaurant group with a serious commitment to excellence in food, beverage, and service.
About the Role:
The Wine Manager will be the operational and cultural leader of our acclaimed wine program. You will manage a high-performing sommelier team, curate and develop a best-in-class wine list, oversee day-to-day beverage operations, maintain the highest standards of service, and ensure seamless integration between front-of-house and culinary operations.
This role requires a strong leader with extensive wine knowledge, service excellence, operational acumen, and a passion for creating unforgettable guest experiences.
Key Responsibilities:
Hospitality Leadership
- Foster a culture of outstanding hospitality and service excellence across the FOH team.
- Personally oversee VIP guest experiences, build strong guest relationships, and address feedback promptly and professionally.
- Act as a key liaison between the service and culinary teams to ensure seamless operations.
Wine Program Development
- Maintain a comprehensive, organized, and dynamic wine list aligned with the restaurant’s identity.
- Oversee all aspects of wine purchasing, inventory management, and COGS reporting.
- Expand or contract wine offerings as needed to maximize revenue and enhance the guest experience.
- Collaborate with the Director of Beverage to create and execute wine programs, promotions, and special events.
- Ensure wine service and storage standards are consistently met.
- Lead ongoing wine education and training programs for the service team.
Operations & Administration
- Manage daily restaurant administrative tasks including payroll, service planning, POS updates, and compliance.
- Conduct regular Department of Health walk-throughs, ensuring full compliance with health and safety standards.
- Ensure all recipes, service standards, and operational procedures are consistently upheld.
Team Management
- Hire, train, coach, and inspire the sommelier and FOH hourly team members.
- Set performance expectations, conduct evaluations, and foster a culture of accountability and professional growth.
- Develop sommelier schedules and ensure effective labor cost management.
- Lead by example on the floor and in every guest interaction.
Financial Management
- Develop sales and profit plans aligned with budgetary goals.
- Manage wine program profitability by growing sales, controlling costs, and adhering to financial reporting practices.
- Handle General Ledger management for wine-related financials.
Qualifications:
- 3+ years of experience managing a wine program at a high-end restaurant or hospitality group.
- Certification such as WSET Level 3, CMS Certified Sommelier, or higher preferred.
- Exceptional wine knowledge, passion for hospitality, and a dedication to service excellence.
- Strong leadership skills and the ability to inspire and develop a high-performing team.
- Excellent organizational, analytical, and problem-solving abilities.
- Proficient in POS systems, inventory management, Microsoft Office, and Google Workspace.
- Ability to thrive under pressure in a fast-paced, high-volume environment.
- Strong verbal and written communication skills.
- Ability to work evenings, weekends, and holidays as needed.
- Must be of legal age to serve alcohol and able to obtain responsible service certification if not already held.
Physical Requirements:
- Ability to lift and carry up to 50 pounds.
- Ability to stand and walk for extended periods (up to 12 hours per day).
- Ability to maneuver stairs and perform duties in fluctuating temperatures.
- Occasionally travel to visit vendors or attend company-related events.
Why Join?
- Be a part of a passionate, award-winning team pushing boundaries in food, beverage, and service.
- Lead one of the most dynamic wine programs in the industry with creative freedom and strong leadership support.
- Competitive salary and benefits package.
- Ongoing professional development and mentorship opportunities.
- A vibrant, guest-focused, and team-oriented work culture.