About the Hotel

This recently renovated boutique luxury hotel combines Southern charm with modern sophistication. Guests enjoy elevated experiences in a welcoming, community-driven environment, while team members benefit from a culture that values creativity, collaboration, and operational excellence.

About the Role

We are seeking a dynamic General Manager to lead all aspects of hotel operations. The GM will serve as the brand ambassador, ensuring exceptional guest experiences, maximizing profitability, and fostering a culture of service excellence across all departments.

Key Responsibilities

• Oversee day-to-day operations of all hotel departments.
• Lead and develop Department Heads, promoting a culture of collaboration and accountability.
• Create, manage, and monitor operational and capital budgets to achieve financial goals.
• Drive revenue growth and ensure guest satisfaction targets are met or exceeded.
• Implement continuous improvement initiatives and cost-saving strategies.
• Manage capital projects, maintenance, and property enhancements.
• Oversee accurate forecasting, reporting, and operational analytics.
• Address guest feedback and resolve issues promptly.
• Maintain compliance with OSHA, fire, and other legal regulations.
• Lead by example and maintain a visible presence throughout the property.

Qualifications

• Bachelor’s degree in Hotel or Hospitality Management preferred, or equivalent experience.
• 10–15 years in hospitality management, with senior leadership experience (GM, AGM, Rooms Director, or F&B Director preferred).
• Strong operational, financial, and team leadership skills.
• Experience in boutique or lifestyle hotel operations preferred.
• Proficient with Opera Cloud PMS, Micros Simphony POS, M3 accounting and AP software, and ADP payroll.
• Excellent decision-making, communication, and problem-solving abilities.
• Flexible schedule and willingness to actively engage across all hotel areas.

Compensation & Benefits

• Competitive base salary of $100,000 plus 20% annual bonus potential.
• Health, dental, and vision insurance.
• Paid time off and holiday benefits.
• Opportunity to lead a newly renovated hotel with a strong leadership team.
• Professional growth opportunities within a respected hospitality group.